Shipping policy
SHIPPING POLICY
Last Updated: July 2026
Overview
Urban Thoughts works with Printify and its network of production partners to manufacture and ship products.
Because products are made-to-order, production and shipping times may vary.
Production Time
Most orders require 3–7 business days for production before shipment.
Shipping Coverage
We currently ship within North America, including:
- United States
- Canada
Shipping Times
United States
Production: 3–7 business days
Shipping: 5–10 business days
Canada
Production: 3–7 business days
Shipping: 7–15 business days
Fulfillment
Orders are fulfilled through Printify and its production partners located throughout North America.
Products may be produced and shipped from different facilities depending on product type and customer location.
Tracking Information
Tracking information will be emailed once an order ships.
Please allow up to 48 hours for tracking updates to appear.
Multiple Shipments
Orders containing multiple products may arrive separately.
Incorrect Addresses
Customers are responsible for providing accurate shipping information during checkout.
Damaged Packages
If your order arrives damaged, contact us within 7 days of delivery and provide photographs of the damage.
Contact Information
Urban Thoughts
Email: monogramunlimited1@gmail.com
Phone: (832) 603-8053
Address:
6921 Independence Pkwy #140
Plano, TX 75023